Customer service

Do you have a question, complaint or compliment?
Please contact me, because I am happy to help, would like to hear if improvements are needed and I also like to hear when we are doing something right 🙂

FAQ

Every order has an order status. If your order has been shipped and a track & trace is available, you will receive it by email.

Does your order have the status ‘Shipped’, but you have not received it after a week? Please contact us so we can check where your order is.

Absolute! Payments with crypto are made via a secure connection with our crypto payment provider CryptAPI.
GET 15% OFF WHEN YOU PAY WITH CRYPTO (temporary)

Yes, we also provide custom solutions for stores with your own logo. Please contact our Wholesale/Wholesale department.

researchchemicalsoutlet@proton.me

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